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Tenant Resources & Frequently Asked Questions

  • If I can no longer stay in my apartment, how do I sublease?
    To help our tenants whose circumstances are that they will be not be staying at the apartment for all or part of the lease term and would like to transfer their rights to use the apartment to someone else during that time period, we offer a Assignment Agreement. The assignee (new person to take over for an individual tenant) will need to apply for an apartment. After our approval of assignee’s application we will provide an Assignment Agreement that will need to be completed and signed by all tenants and assignee. The assignment agreement requires a $60 fee payment. Remember to discuss & coordinated between all tenants and assignee for managing the security deposit, last month’s rent (if applicable) and any utility bills (if applicable) within your group. The full security deposit was paid at lease signing and will be held until the end of the lease. Any changes of individual responsibility within the group, as well as potential deductions, will need to be managed within the group (i.e. assignee pays their share to assignor). If you currently occupy the apartment: - Last month’s (May, the last month of the lease) rent was paid before move-in and will need to be managed within the group (i.e. assignee pays their share to assignor). - Consideration should be given to any of the apartment’s outstanding utility bills.
  • What payments need to be paid before I can move in?
    First & last month's rent must be scheduled/paid prior to your appointment to pick up your apartment keys. Full last month’s rent (May at end of lease term) will be scheduled/paid prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled/paid on or about June 1st. Please coordinate with your roommates ahead of time so that your account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. If you haven't set up your automatic payments, please contact us prior to April 15th. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Rent not paid by Landlord's automatic payment system is subject to a $30 processing fee for each check. For more information scroll down to "How to Pay Rent".
  • When can I get my keys to my apartment?
    Contact us to schedule your appointment to pick up your keys at your apartment between noon and 5:00 pm on May 31st or between 10:00 am and 5:00 pm on June 1st. Only one appointment per apartment (ALL keys are turned over to one or more tenants at the scheduled appointment time, so coordinated with your roommates to get your key if you are not at the appointment). If you or your roommates are unable to pick up keys during those dates & times, please make arrangements, well in advance, to pick up your keys. As soon as you have your keys, you may move into your apartment.
  • Can I move in early?
    To help our tenants whose circumstances would benefit from an earlier move in date than noon on May 31st, for some apartments we offer an “as-is early move in” that upon approval (along with a completed & signed Early Move In Agreement & $240 fee), move in could be as early as 10:00 am on May 26th. Upon request, we will email a link to the Early Move In Agreement for online signatures. Be sure to contact us ASAP so your completed and signed (by all tenants) agreement and fee is received in our office ON OR BEFORE APRIL 1st. Not available for all apartments.
  • How do I set up utilities?
    We will set up utility services at the beginning of the Lease Term with the exception of TV/Internet. For TV/Internet contact Charter Spectrum directly.
  • Where can I find the check in sheet?
    Use our "Check In Sheet" to guide you through inspecting & reporting of the conditions of your apartment at move in. You have until the 8th day of the Lease Term to notify us of existing damage or defects.
  • How do I update my information?
    Please complete our Tenant Info Update form with your current information. All of our official correspondence is sent via email so please check that parkerproperties.brad@gmail.com is not flagged as spam in your email filters.
  • How do I update my address with the Post Office?
    Be sure to let the post office, family, friends, school and businesses know your change of address including apartment number. Post office change of address forms can be found at moversguide.usps.com.
  • How do I submit a maintenance request?
    To file a maintenance request, please fill out our maintenance request form.
  • How do I set up automatic payments?
    Rent shall be paid as a lump sum on or about the 1st day of each month by Landlord initiated ACH (an automatic rent payment). Monthly rent NOT paid in full by lump sum by Landlord initiated ACH shall be subject to a $30 processing fee for each check. You must contact the Landlord for Landlord initiated ACH, 45 days prior to the first day of Term to start making automatic payments. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Please coordinate with your roommates so that the account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. Full last month’s rent (May at end of lease term) will be scheduled prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled on or about June 1st with the remainder of the monthly rent in the lease term to be scheduled on or about the 1st of each month. Reasons to use the secure ACH banking system for automatic rent payments: – No $30 service fee – No need to remember to make rent payments – No writing checks – No postage – No post office trips – No lost mail worries – No late fee worries – Easy identification on your bank statement – More environmentally friendly – More secure than paper checks
  • What if I want to pay with a check?
    Rent paid by check is subject to $30 processing fee per check and shall be made payable to Landlord and shall be mailed to the address below so it is received in our office on or before the 1st day of each month. Parker Properties & Development, LLC PO Box 191 Genoa, WI 54632 Allow 7 days for mailing. Do not mail cash.
  • What if I pay my rent late?
    A late fee of $10/day is applied to rent that is not received on or before the 1st of the month.
  • What do I have to clean when I move out?
    All surfaces within your apartment shall be clean and free of debris, stains and damage. Such surfaces include but are not limited to, flooring, walls, doors, windows, shelving, appliances, cabinets, lighting fixtures, and bathroom fixtures. We will use the Cleaning Sheet attached below after you move out. You may use it as a guide for your cleaning to make it easier to know what we expect on your move-out. Pay special attention to the inside, under and behind of the stove, refrigerator, shower & toilets as these often need additional care to clean when moving out. Make sure all the shelves in the cabinets are free of items and wiped clean. Tile floors shall be swept & mopped. Carpets shall be vacuumed and we recommend renting a carpet-cleaning machine to remove any stains. If all surfaces are not clean and free of debris, stains or damage, Tenant shall pay for costs of cleaning and repair plus materials cost. Cleaning the apartment is important, so please make sure your roommates are cleaning their space.
  • Do I need to change the light bulbs before I move out?
    All non-working light bulbs shall be replaced with LED type (incandescent are NOT acceptable).
  • What should I do with unwanted items?
    Donate As you’re moving out please consider donating reusable items to help people in need & to help reduce landfill (reuse is the greatest way to recycle). Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force Trash & recycling Remember all furniture & other large items from your apartment (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) must be moved completely off site. They may be taken to Harter’s Quick Clean-up. If items are left on the property, Tenant shall pay for the actual cost of removing & disposing of such items.
  • What should I do with my keys?
    All keys shall be turned over to landlord. If keys are lost or otherwise not returned, Tenant shall pay for costs of replacing all non-returned keys at $30 per key and $120 per lockset for re-keying apartment entry doors locks. When you move out, please leave your keys (apartment, bedrooms & mail if applicable) on the kitchen counter and lock the door as you leave.
  • How do I change my address?
    Be sure to let the post office, family, friends, school and businesses know your change of address. The Post Office will forward mail for a short period of time if you complete a change of address form found online at moversguide.usps.com.
  • How do I get my security deposit back?
    We want to return to you as much of your security deposit as possible, so please follow the above recommendations so we can do that. A good faith effort on your part does make a difference. Security deposits are returned in a one lump sum check payable to the tenant designated on the lease. If you are the designated tenant, let us know where to send your security deposit return by completing the Security Deposit Return Address section of the Tenant Info Update form.
  • Do you have an exit survey for tenants to take?
    Please complete the anonymous Tenant Exit Survey so we can better serve our tenants.
  • How does permit parking work?
    Prior 6/1/2024 Only tenant vehicles with properly displayed valid parking permit & registered with landlord are allowed in the designated parking spaces from September 1st through the end of lease term (this includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area). Permits are limited to one licensed running vehicle per bedroom. To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A permit will then be delivered or mailed to you. Allow one week for delivery. Clean your windshield for proper adhesion to inside surface. Display your parking permit so it is readily visible in vehicle’s driver’s side front upper windshield (do not place permit in tint band. A permit in tint band is not readily visible). If your permit is lost or destroyed a replacement permit is available for a $30 fee. If you temporarily or permanently change vehicles, register your new vehicle and remember to transfer your permit to your new vehicle. Vehicles without properly displayed permits, not registered with landlord or not parked in designated parking spaces may be ticketed & towed. Permits do not guarantee a parking spot. Parking is on a first come first served basis. Permit parking is not required for tenant vehicles from June through August. If you see a vehicle without a permit in the parking area please complete the Vehicle Complaint form so we may take appropriate action. Parker Properties & Development LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website. After 6/1/2024 To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A $180 registration fee applies. Your permit will be emailed to you with your assigned parking space number. Parking spaces are assigned on first come first served basis for up to 4 parking spaces for a 5 bedroom apartment, 3 parking spaces for a 4 bedroom apartment, 2 parking spaces for a 2 & 3 bedroom apartment. Only tenant vehicles with valid parking permits and registered with landlord are allowed in the designated parking spaces from June 1st through May 23rd of lease term. This includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area. Permit is limited to one licensed running vehicle and is nontransferable. Vehicles that are not registered with the landlord or are not parked in their assigned parking space may be ticketed and towed. If a vehicle has been improperly parked in your assigned parking space, first place a note under the vehicle’s driver side windshield wiper advising that the vehicle has been improperly parked in your assigned parking space. Below is a note you may detach for this purpose. Take a pic of the note on the vehicle that includes the vehicle’s license plate then text or email pic to the landlord. Keep your pic for future reference. For any future violation of the same vehicle, you may have the vehicle ticketed and or towed. For ticketing call the La Crosse Police Department at 608-789-7200. For towing call Don’s Towing at 608-784-5872. Present this permit at time of ticketing and or towing. Parker Properties & Development, LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website.
  • What should I do with unwanted items when I move out?
    Please donate reusable items to help people in need & reduce landfill (reuse is the greatest way to recycle). These are also great places to purchase things you may want or need. Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force
  • What can I throw in the dumpsters?
    Do NOT place the following in dumpster or trash containers: - Hazardous materials such as lighter fluid, paint, antifreeze, brake fluid, oil, transmission fluid, gasoline, solvents, or other toxic, corrosive, explosive, or highly combustible materials may be taken to La Crosse County Household Hazardous Waste Materials Facility for proper disposal. - Electronics (computers, printers, televisions, etc.), appliances (such as microwaves, mini-frig, etc.), rechargeable batteries & compact fluorescent light bulbs may be taken to Harter’s Quick Clean-up for recycling. - Furniture & other large items (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) may be taken to or scheduled for pickup by Harter’s Quick Clean-up. - Clean & empty glass bottles, jars, tin cans, aluminum cans, #1 thru #7 plastics, flattened cardboard, magazines, newspaper, office paper shall be placed in the onsite recycling container. Please note that light bulbs, dishes, glassware, window glass, mirrors, ceramics, foil or pie plates, waxed boxes, plastic wrap, paper plates are not recyclable and must be placed in dumpster or trash containers. REDUCE – REUSE – RECYCLE For more complete details on refuse & recycling contact: City of La Crosse La Crosse County Harter’s Quick Clean-up
  • How do I maintain my smoke detectors?
    SMOKE DETECTORS SAVE LIVES, DO NOT TAMPER WITH OR DISENGAGE. Test smoke detectors monthly by pressing & holding the test button until detector activates. Tenant shall either maintain the smoke detectors or send the landlord a Maintenance Request whenever a smoke detector is not functional. Maintenance shall include the provision of new batteries, as required.
  • How do I use the fire extinguisher?
    In the event of a small fire use the fire extinguishers provided. Please familiarize yourself with the locations of the fire extinguishers. While using a fire extinguisher, always keep your back to an unobstructed exit & remember P-A-S-S. P – Pull the pin to unlock the handle A – Aim low at the base of the fire S – Squeeze the handle S – Sweep the extinguisher from side to side
  • How does the building fire alarm system at 221 9th St N work?
    At 221 9th St N your apartment smoke detectors are separate from the building’s fire alarm system. If there is non-emergency smoke (i.e. burnt pizza) within your apartment, open windows to clear the smoke. DO NOT open your apartment door to clear smoke. Smoke entering the hallway will activate the buildings fire alarm system notifying the fire department, creating a non-emergency alarm situation. Tenant is responsible for all costs associated with non-emergency alarm situations due to Tenant or Tenant’s guests actions. In the event of a fire that is out of control or if the room is filled with smoke, leave immediately, activating the fire alarm pull station as you exit the building. Please familiarize yourself with the locations of the fire alarm pull stations. Upon activation of the fire alarm by either the pull stations or a commons area smoke detector, an audible alarm will activate throughout the entire building and the monitoring service will alert the fire department.
  • Do the stairway/hallway doors at 221 9th St N need to be kept shut?
    Yes, the stairway/hallway doors are fire doors and shall be kept shut and latched at all times for fire safety reasons and your own security. Please note that the building’s front and rear exterior doors are locked by a timer from 10:00 PM until 7:00 AM.
  • What should I keep in mind for fire safety?
    - Remember your apartment building or house is a SMOKE FREE building. Smoking is strictly prohibited. - Do NOT smoke, use lighted candles, incense or other flammable objects within the apartment building or house. - Do NOT use charcoal or gas grilles closer than 10’ from the apartment building or house. -Do NOT keep gasoline or other flammable liquids or gasses in or about the apartment building or house at any time. - Do NOT use electrical extension cords for other than temporary use. - If you see anyone whose actions are causing unsafe or potentially damaging conditions, please call emergency personnel at 911 and contact us immediately.
  • If I can no longer stay in my apartment, how do I sublease?
    To help our tenants whose circumstances are that they will be not be staying at the apartment for all or part of the lease term and would like to transfer their rights to use the apartment to someone else during that time period, we offer a Assignment Agreement. The assignee (new person to take over for an individual tenant) will need to apply for an apartment. After our approval of assignee’s application we will provide an Assignment Agreement that will need to be completed and signed by all tenants and assignee. The assignment agreement requires a $60 fee payment. Remember to discuss & coordinated between all tenants and assignee for managing the security deposit, last month’s rent (if applicable) and any utility bills (if applicable) within your group. The full security deposit was paid at lease signing and will be held until the end of the lease. Any changes of individual responsibility within the group, as well as potential deductions, will need to be managed within the group (i.e. assignee pays their share to assignor). If you currently occupy the apartment: - Last month’s (May, the last month of the lease) rent was paid before move-in and will need to be managed within the group (i.e. assignee pays their share to assignor). - Consideration should be given to any of the apartment’s outstanding utility bills.
  • What payments need to be paid before I can move in?
    First & last month's rent must be scheduled/paid prior to your appointment to pick up your apartment keys. Full last month’s rent (May at end of lease term) will be scheduled/paid prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled/paid on or about June 1st. Please coordinate with your roommates ahead of time so that your account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. If you haven't set up your automatic payments, please contact us prior to April 15th. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Rent not paid by Landlord's automatic payment system is subject to a $30 processing fee for each check. For more information scroll down to "How to Pay Rent".
  • When can I get my keys to my apartment?
    Contact us to schedule your appointment to pick up your keys at your apartment between noon and 5:00 pm on May 31st or between 10:00 am and 5:00 pm on June 1st. Only one appointment per apartment (ALL keys are turned over to one or more tenants at the scheduled appointment time, so coordinated with your roommates to get your key if you are not at the appointment). If you or your roommates are unable to pick up keys during those dates & times, please make arrangements, well in advance, to pick up your keys. As soon as you have your keys, you may move into your apartment.
  • Can I move in early?
    To help our tenants whose circumstances would benefit from an earlier move in date than noon on May 31st, for some apartments we offer an “as-is early move in” that upon approval (along with a completed & signed Early Move In Agreement & $240 fee), move in could be as early as 10:00 am on May 26th. Upon request, we will email a link to the Early Move In Agreement for online signatures. Be sure to contact us ASAP so your completed and signed (by all tenants) agreement and fee is received in our office ON OR BEFORE APRIL 1st. Not available for all apartments.
  • How do I set up utilities?
    We will set up utility services at the beginning of the Lease Term with the exception of TV/Internet. For TV/Internet contact Charter Spectrum directly.
  • Where can I find the check in sheet?
    Use our "Check In Sheet" to guide you through inspecting & reporting of the conditions of your apartment at move in. You have until the 8th day of the Lease Term to notify us of existing damage or defects.
  • How do I update my information?
    Please complete our Tenant Info Update form with your current information. All of our official correspondence is sent via email so please check that parkerproperties.brad@gmail.com is not flagged as spam in your email filters.
  • How do I update my address with the Post Office?
    Be sure to let the post office, family, friends, school and businesses know your change of address including apartment number. Post office change of address forms can be found at moversguide.usps.com.
  • How do I submit a maintenance request?
    To file a maintenance request, please fill out our maintenance request form.
  • How do I set up automatic payments?
    Rent shall be paid as a lump sum on or about the 1st day of each month by Landlord initiated ACH (an automatic rent payment). Monthly rent NOT paid in full by lump sum by Landlord initiated ACH shall be subject to a $30 processing fee for each check. You must contact the Landlord for Landlord initiated ACH, 45 days prior to the first day of Term to start making automatic payments. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Please coordinate with your roommates so that the account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. Full last month’s rent (May at end of lease term) will be scheduled prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled on or about June 1st with the remainder of the monthly rent in the lease term to be scheduled on or about the 1st of each month. Reasons to use the secure ACH banking system for automatic rent payments: – No $30 service fee – No need to remember to make rent payments – No writing checks – No postage – No post office trips – No lost mail worries – No late fee worries – Easy identification on your bank statement – More environmentally friendly – More secure than paper checks
  • What if I want to pay with a check?
    Rent paid by check is subject to $30 processing fee per check and shall be made payable to Landlord and shall be mailed to the address below so it is received in our office on or before the 1st day of each month. Parker Properties & Development, LLC PO Box 191 Genoa, WI 54632 Allow 7 days for mailing. Do not mail cash.
  • What if I pay my rent late?
    A late fee of $10/day is applied to rent that is not received on or before the 1st of the month.
  • What do I have to clean when I move out?
    All surfaces within your apartment shall be clean and free of debris, stains and damage. Such surfaces include but are not limited to, flooring, walls, doors, windows, shelving, appliances, cabinets, lighting fixtures, and bathroom fixtures. We will use the Cleaning Sheet attached below after you move out. You may use it as a guide for your cleaning to make it easier to know what we expect on your move-out. Pay special attention to the inside, under and behind of the stove, refrigerator, shower & toilets as these often need additional care to clean when moving out. Make sure all the shelves in the cabinets are free of items and wiped clean. Tile floors shall be swept & mopped. Carpets shall be vacuumed and we recommend renting a carpet-cleaning machine to remove any stains. If all surfaces are not clean and free of debris, stains or damage, Tenant shall pay for costs of cleaning and repair plus materials cost. Cleaning the apartment is important, so please make sure your roommates are cleaning their space.
  • Do I need to change the light bulbs before I move out?
    All non-working light bulbs shall be replaced with LED type (incandescent are NOT acceptable).
  • What should I do with unwanted items?
    Donate As you’re moving out please consider donating reusable items to help people in need & to help reduce landfill (reuse is the greatest way to recycle). Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force Trash & recycling Remember all furniture & other large items from your apartment (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) must be moved completely off site. They may be taken to Harter’s Quick Clean-up. If items are left on the property, Tenant shall pay for the actual cost of removing & disposing of such items.
  • What should I do with my keys?
    All keys shall be turned over to landlord. If keys are lost or otherwise not returned, Tenant shall pay for costs of replacing all non-returned keys at $30 per key and $120 per lockset for re-keying apartment entry doors locks. When you move out, please leave your keys (apartment, bedrooms & mail if applicable) on the kitchen counter and lock the door as you leave.
  • How do I change my address?
    Be sure to let the post office, family, friends, school and businesses know your change of address. The Post Office will forward mail for a short period of time if you complete a change of address form found online at moversguide.usps.com.
  • How do I get my security deposit back?
    We want to return to you as much of your security deposit as possible, so please follow the above recommendations so we can do that. A good faith effort on your part does make a difference. Security deposits are returned in a one lump sum check payable to the tenant designated on the lease. If you are the designated tenant, let us know where to send your security deposit return by completing the Security Deposit Return Address section of the Tenant Info Update form.
  • Do you have an exit survey for tenants to take?
    Please complete the anonymous Tenant Exit Survey so we can better serve our tenants.
  • How does permit parking work?
    Prior 6/1/2024 Only tenant vehicles with properly displayed valid parking permit & registered with landlord are allowed in the designated parking spaces from September 1st through the end of lease term (this includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area). Permits are limited to one licensed running vehicle per bedroom. To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A permit will then be delivered or mailed to you. Allow one week for delivery. Clean your windshield for proper adhesion to inside surface. Display your parking permit so it is readily visible in vehicle’s driver’s side front upper windshield (do not place permit in tint band. A permit in tint band is not readily visible). If your permit is lost or destroyed a replacement permit is available for a $30 fee. If you temporarily or permanently change vehicles, register your new vehicle and remember to transfer your permit to your new vehicle. Vehicles without properly displayed permits, not registered with landlord or not parked in designated parking spaces may be ticketed & towed. Permits do not guarantee a parking spot. Parking is on a first come first served basis. Permit parking is not required for tenant vehicles from June through August. If you see a vehicle without a permit in the parking area please complete the Vehicle Complaint form so we may take appropriate action. Parker Properties & Development LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website. After 6/1/2024 To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A $180 registration fee applies. Your permit will be emailed to you with your assigned parking space number. Parking spaces are assigned on first come first served basis for up to 4 parking spaces for a 5 bedroom apartment, 3 parking spaces for a 4 bedroom apartment, 2 parking spaces for a 2 & 3 bedroom apartment. Only tenant vehicles with valid parking permits and registered with landlord are allowed in the designated parking spaces from June 1st through May 23rd of lease term. This includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area. Permit is limited to one licensed running vehicle and is nontransferable. Vehicles that are not registered with the landlord or are not parked in their assigned parking space may be ticketed and towed. If a vehicle has been improperly parked in your assigned parking space, first place a note under the vehicle’s driver side windshield wiper advising that the vehicle has been improperly parked in your assigned parking space. Below is a note you may detach for this purpose. Take a pic of the note on the vehicle that includes the vehicle’s license plate then text or email pic to the landlord. Keep your pic for future reference. For any future violation of the same vehicle, you may have the vehicle ticketed and or towed. For ticketing call the La Crosse Police Department at 608-789-7200. For towing call Don’s Towing at 608-784-5872. Present this permit at time of ticketing and or towing. Parker Properties & Development, LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website.
  • What should I do with unwanted items when I move out?
    Please donate reusable items to help people in need & reduce landfill (reuse is the greatest way to recycle). These are also great places to purchase things you may want or need. Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force
  • What can I throw in the dumpsters?
    Do NOT place the following in dumpster or trash containers: - Hazardous materials such as lighter fluid, paint, antifreeze, brake fluid, oil, transmission fluid, gasoline, solvents, or other toxic, corrosive, explosive, or highly combustible materials may be taken to La Crosse County Household Hazardous Waste Materials Facility for proper disposal. - Electronics (computers, printers, televisions, etc.), appliances (such as microwaves, mini-frig, etc.), rechargeable batteries & compact fluorescent light bulbs may be taken to Harter’s Quick Clean-up for recycling. - Furniture & other large items (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) may be taken to or scheduled for pickup by Harter’s Quick Clean-up. - Clean & empty glass bottles, jars, tin cans, aluminum cans, #1 thru #7 plastics, flattened cardboard, magazines, newspaper, office paper shall be placed in the onsite recycling container. Please note that light bulbs, dishes, glassware, window glass, mirrors, ceramics, foil or pie plates, waxed boxes, plastic wrap, paper plates are not recyclable and must be placed in dumpster or trash containers. REDUCE – REUSE – RECYCLE For more complete details on refuse & recycling contact: City of La Crosse La Crosse County Harter’s Quick Clean-up
  • How do I maintain my smoke detectors?
    SMOKE DETECTORS SAVE LIVES, DO NOT TAMPER WITH OR DISENGAGE. Test smoke detectors monthly by pressing & holding the test button until detector activates. Tenant shall either maintain the smoke detectors or send the landlord a Maintenance Request whenever a smoke detector is not functional. Maintenance shall include the provision of new batteries, as required.
  • How do I use the fire extinguisher?
    In the event of a small fire use the fire extinguishers provided. Please familiarize yourself with the locations of the fire extinguishers. While using a fire extinguisher, always keep your back to an unobstructed exit & remember P-A-S-S. P – Pull the pin to unlock the handle A – Aim low at the base of the fire S – Squeeze the handle S – Sweep the extinguisher from side to side
  • How does the building fire alarm system at 221 9th St N work?
    At 221 9th St N your apartment smoke detectors are separate from the building’s fire alarm system. If there is non-emergency smoke (i.e. burnt pizza) within your apartment, open windows to clear the smoke. DO NOT open your apartment door to clear smoke. Smoke entering the hallway will activate the buildings fire alarm system notifying the fire department, creating a non-emergency alarm situation. Tenant is responsible for all costs associated with non-emergency alarm situations due to Tenant or Tenant’s guests actions. In the event of a fire that is out of control or if the room is filled with smoke, leave immediately, activating the fire alarm pull station as you exit the building. Please familiarize yourself with the locations of the fire alarm pull stations. Upon activation of the fire alarm by either the pull stations or a commons area smoke detector, an audible alarm will activate throughout the entire building and the monitoring service will alert the fire department.
  • Do the stairway/hallway doors at 221 9th St N need to be kept shut?
    Yes, the stairway/hallway doors are fire doors and shall be kept shut and latched at all times for fire safety reasons and your own security. Please note that the building’s front and rear exterior doors are locked by a timer from 10:00 PM until 7:00 AM.
  • What should I keep in mind for fire safety?
    - Remember your apartment building or house is a SMOKE FREE building. Smoking is strictly prohibited. - Do NOT smoke, use lighted candles, incense or other flammable objects within the apartment building or house. - Do NOT use charcoal or gas grilles closer than 10’ from the apartment building or house. -Do NOT keep gasoline or other flammable liquids or gasses in or about the apartment building or house at any time. - Do NOT use electrical extension cords for other than temporary use. - If you see anyone whose actions are causing unsafe or potentially damaging conditions, please call emergency personnel at 911 and contact us immediately.
  • If I can no longer stay in my apartment, how do I sublease?
    To help our tenants whose circumstances are that they will be not be staying at the apartment for all or part of the lease term and would like to transfer their rights to use the apartment to someone else during that time period, we offer a Assignment Agreement. The assignee (new person to take over for an individual tenant) will need to apply for an apartment. After our approval of assignee’s application we will provide an Assignment Agreement that will need to be completed and signed by all tenants and assignee. The assignment agreement requires a $60 fee payment. Remember to discuss & coordinated between all tenants and assignee for managing the security deposit, last month’s rent (if applicable) and any utility bills (if applicable) within your group. The full security deposit was paid at lease signing and will be held until the end of the lease. Any changes of individual responsibility within the group, as well as potential deductions, will need to be managed within the group (i.e. assignee pays their share to assignor). If you currently occupy the apartment: - Last month’s (May, the last month of the lease) rent was paid before move-in and will need to be managed within the group (i.e. assignee pays their share to assignor). - Consideration should be given to any of the apartment’s outstanding utility bills.
  • What payments need to be paid before I can move in?
    First & last month's rent must be scheduled/paid prior to your appointment to pick up your apartment keys. Full last month’s rent (May at end of lease term) will be scheduled/paid prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled/paid on or about June 1st. Please coordinate with your roommates ahead of time so that your account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. If you haven't set up your automatic payments, please contact us prior to April 15th. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Rent not paid by Landlord's automatic payment system is subject to a $30 processing fee for each check. For more information scroll down to "How to Pay Rent".
  • When can I get my keys to my apartment?
    Contact us to schedule your appointment to pick up your keys at your apartment between noon and 5:00 pm on May 31st or between 10:00 am and 5:00 pm on June 1st. Only one appointment per apartment (ALL keys are turned over to one or more tenants at the scheduled appointment time, so coordinated with your roommates to get your key if you are not at the appointment). If you or your roommates are unable to pick up keys during those dates & times, please make arrangements, well in advance, to pick up your keys. As soon as you have your keys, you may move into your apartment.
  • Can I move in early?
    To help our tenants whose circumstances would benefit from an earlier move in date than noon on May 31st, for some apartments we offer an “as-is early move in” that upon approval (along with a completed & signed Early Move In Agreement & $240 fee), move in could be as early as 10:00 am on May 26th. Upon request, we will email a link to the Early Move In Agreement for online signatures. Be sure to contact us ASAP so your completed and signed (by all tenants) agreement and fee is received in our office ON OR BEFORE APRIL 1st. Not available for all apartments.
  • How do I set up utilities?
    We will set up utility services at the beginning of the Lease Term with the exception of TV/Internet. For TV/Internet contact Charter Spectrum directly.
  • Where can I find the check in sheet?
    Use our "Check In Sheet" to guide you through inspecting & reporting of the conditions of your apartment at move in. You have until the 8th day of the Lease Term to notify us of existing damage or defects.
  • How do I update my information?
    Please complete our Tenant Info Update form with your current information. All of our official correspondence is sent via email so please check that parkerproperties.brad@gmail.com is not flagged as spam in your email filters.
  • How do I update my address with the Post Office?
    Be sure to let the post office, family, friends, school and businesses know your change of address including apartment number. Post office change of address forms can be found at moversguide.usps.com.
  • How do I submit a maintenance request?
    To file a maintenance request, please fill out our maintenance request form.
  • How do I set up automatic payments?
    Rent shall be paid as a lump sum on or about the 1st day of each month by Landlord initiated ACH (an automatic rent payment). Monthly rent NOT paid in full by lump sum by Landlord initiated ACH shall be subject to a $30 processing fee for each check. You must contact the Landlord for Landlord initiated ACH, 45 days prior to the first day of Term to start making automatic payments. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Please coordinate with your roommates so that the account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. Full last month’s rent (May at end of lease term) will be scheduled prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled on or about June 1st with the remainder of the monthly rent in the lease term to be scheduled on or about the 1st of each month. Reasons to use the secure ACH banking system for automatic rent payments: – No $30 service fee – No need to remember to make rent payments – No writing checks – No postage – No post office trips – No lost mail worries – No late fee worries – Easy identification on your bank statement – More environmentally friendly – More secure than paper checks
  • What if I want to pay with a check?
    Rent paid by check is subject to $30 processing fee per check and shall be made payable to Landlord and shall be mailed to the address below so it is received in our office on or before the 1st day of each month. Parker Properties & Development, LLC PO Box 191 Genoa, WI 54632 Allow 7 days for mailing. Do not mail cash.
  • What if I pay my rent late?
    A late fee of $10/day is applied to rent that is not received on or before the 1st of the month.
  • What do I have to clean when I move out?
    All surfaces within your apartment shall be clean and free of debris, stains and damage. Such surfaces include but are not limited to, flooring, walls, doors, windows, shelving, appliances, cabinets, lighting fixtures, and bathroom fixtures. We will use the Cleaning Sheet attached below after you move out. You may use it as a guide for your cleaning to make it easier to know what we expect on your move-out. Pay special attention to the inside, under and behind of the stove, refrigerator, shower & toilets as these often need additional care to clean when moving out. Make sure all the shelves in the cabinets are free of items and wiped clean. Tile floors shall be swept & mopped. Carpets shall be vacuumed and we recommend renting a carpet-cleaning machine to remove any stains. If all surfaces are not clean and free of debris, stains or damage, Tenant shall pay for costs of cleaning and repair plus materials cost. Cleaning the apartment is important, so please make sure your roommates are cleaning their space.
  • Do I need to change the light bulbs before I move out?
    All non-working light bulbs shall be replaced with LED type (incandescent are NOT acceptable).
  • What should I do with unwanted items?
    Donate As you’re moving out please consider donating reusable items to help people in need & to help reduce landfill (reuse is the greatest way to recycle). Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force Trash & recycling Remember all furniture & other large items from your apartment (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) must be moved completely off site. They may be taken to Harter’s Quick Clean-up. If items are left on the property, Tenant shall pay for the actual cost of removing & disposing of such items.
  • What should I do with my keys?
    All keys shall be turned over to landlord. If keys are lost or otherwise not returned, Tenant shall pay for costs of replacing all non-returned keys at $30 per key and $120 per lockset for re-keying apartment entry doors locks. When you move out, please leave your keys (apartment, bedrooms & mail if applicable) on the kitchen counter and lock the door as you leave.
  • How do I change my address?
    Be sure to let the post office, family, friends, school and businesses know your change of address. The Post Office will forward mail for a short period of time if you complete a change of address form found online at moversguide.usps.com.
  • How do I get my security deposit back?
    We want to return to you as much of your security deposit as possible, so please follow the above recommendations so we can do that. A good faith effort on your part does make a difference. Security deposits are returned in a one lump sum check payable to the tenant designated on the lease. If you are the designated tenant, let us know where to send your security deposit return by completing the Security Deposit Return Address section of the Tenant Info Update form.
  • Do you have an exit survey for tenants to take?
    Please complete the anonymous Tenant Exit Survey so we can better serve our tenants.
  • How does permit parking work?
    Prior 6/1/2024 Only tenant vehicles with properly displayed valid parking permit & registered with landlord are allowed in the designated parking spaces from September 1st through the end of lease term (this includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area). Permits are limited to one licensed running vehicle per bedroom. To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A permit will then be delivered or mailed to you. Allow one week for delivery. Clean your windshield for proper adhesion to inside surface. Display your parking permit so it is readily visible in vehicle’s driver’s side front upper windshield (do not place permit in tint band. A permit in tint band is not readily visible). If your permit is lost or destroyed a replacement permit is available for a $30 fee. If you temporarily or permanently change vehicles, register your new vehicle and remember to transfer your permit to your new vehicle. Vehicles without properly displayed permits, not registered with landlord or not parked in designated parking spaces may be ticketed & towed. Permits do not guarantee a parking spot. Parking is on a first come first served basis. Permit parking is not required for tenant vehicles from June through August. If you see a vehicle without a permit in the parking area please complete the Vehicle Complaint form so we may take appropriate action. Parker Properties & Development LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website. After 6/1/2024 To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A $180 registration fee applies. Your permit will be emailed to you with your assigned parking space number. Parking spaces are assigned on first come first served basis for up to 4 parking spaces for a 5 bedroom apartment, 3 parking spaces for a 4 bedroom apartment, 2 parking spaces for a 2 & 3 bedroom apartment. Only tenant vehicles with valid parking permits and registered with landlord are allowed in the designated parking spaces from June 1st through May 23rd of lease term. This includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area. Permit is limited to one licensed running vehicle and is nontransferable. Vehicles that are not registered with the landlord or are not parked in their assigned parking space may be ticketed and towed. If a vehicle has been improperly parked in your assigned parking space, first place a note under the vehicle’s driver side windshield wiper advising that the vehicle has been improperly parked in your assigned parking space. Below is a note you may detach for this purpose. Take a pic of the note on the vehicle that includes the vehicle’s license plate then text or email pic to the landlord. Keep your pic for future reference. For any future violation of the same vehicle, you may have the vehicle ticketed and or towed. For ticketing call the La Crosse Police Department at 608-789-7200. For towing call Don’s Towing at 608-784-5872. Present this permit at time of ticketing and or towing. Parker Properties & Development, LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website.
  • What should I do with unwanted items when I move out?
    Please donate reusable items to help people in need & reduce landfill (reuse is the greatest way to recycle). These are also great places to purchase things you may want or need. Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force
  • What can I throw in the dumpsters?
    Do NOT place the following in dumpster or trash containers: - Hazardous materials such as lighter fluid, paint, antifreeze, brake fluid, oil, transmission fluid, gasoline, solvents, or other toxic, corrosive, explosive, or highly combustible materials may be taken to La Crosse County Household Hazardous Waste Materials Facility for proper disposal. - Electronics (computers, printers, televisions, etc.), appliances (such as microwaves, mini-frig, etc.), rechargeable batteries & compact fluorescent light bulbs may be taken to Harter’s Quick Clean-up for recycling. - Furniture & other large items (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) may be taken to or scheduled for pickup by Harter’s Quick Clean-up. - Clean & empty glass bottles, jars, tin cans, aluminum cans, #1 thru #7 plastics, flattened cardboard, magazines, newspaper, office paper shall be placed in the onsite recycling container. Please note that light bulbs, dishes, glassware, window glass, mirrors, ceramics, foil or pie plates, waxed boxes, plastic wrap, paper plates are not recyclable and must be placed in dumpster or trash containers. REDUCE – REUSE – RECYCLE For more complete details on refuse & recycling contact: City of La Crosse La Crosse County Harter’s Quick Clean-up
  • How do I maintain my smoke detectors?
    SMOKE DETECTORS SAVE LIVES, DO NOT TAMPER WITH OR DISENGAGE. Test smoke detectors monthly by pressing & holding the test button until detector activates. Tenant shall either maintain the smoke detectors or send the landlord a Maintenance Request whenever a smoke detector is not functional. Maintenance shall include the provision of new batteries, as required.
  • How do I use the fire extinguisher?
    In the event of a small fire use the fire extinguishers provided. Please familiarize yourself with the locations of the fire extinguishers. While using a fire extinguisher, always keep your back to an unobstructed exit & remember P-A-S-S. P – Pull the pin to unlock the handle A – Aim low at the base of the fire S – Squeeze the handle S – Sweep the extinguisher from side to side
  • How does the building fire alarm system at 221 9th St N work?
    At 221 9th St N your apartment smoke detectors are separate from the building’s fire alarm system. If there is non-emergency smoke (i.e. burnt pizza) within your apartment, open windows to clear the smoke. DO NOT open your apartment door to clear smoke. Smoke entering the hallway will activate the buildings fire alarm system notifying the fire department, creating a non-emergency alarm situation. Tenant is responsible for all costs associated with non-emergency alarm situations due to Tenant or Tenant’s guests actions. In the event of a fire that is out of control or if the room is filled with smoke, leave immediately, activating the fire alarm pull station as you exit the building. Please familiarize yourself with the locations of the fire alarm pull stations. Upon activation of the fire alarm by either the pull stations or a commons area smoke detector, an audible alarm will activate throughout the entire building and the monitoring service will alert the fire department.
  • Do the stairway/hallway doors at 221 9th St N need to be kept shut?
    Yes, the stairway/hallway doors are fire doors and shall be kept shut and latched at all times for fire safety reasons and your own security. Please note that the building’s front and rear exterior doors are locked by a timer from 10:00 PM until 7:00 AM.
  • What should I keep in mind for fire safety?
    - Remember your apartment building or house is a SMOKE FREE building. Smoking is strictly prohibited. - Do NOT smoke, use lighted candles, incense or other flammable objects within the apartment building or house. - Do NOT use charcoal or gas grilles closer than 10’ from the apartment building or house. -Do NOT keep gasoline or other flammable liquids or gasses in or about the apartment building or house at any time. - Do NOT use electrical extension cords for other than temporary use. - If you see anyone whose actions are causing unsafe or potentially damaging conditions, please call emergency personnel at 911 and contact us immediately.
  • If I can no longer stay in my apartment, how do I sublease?
    To help our tenants whose circumstances are that they will be not be staying at the apartment for all or part of the lease term and would like to transfer their rights to use the apartment to someone else during that time period, we offer a Assignment Agreement. The assignee (new person to take over for an individual tenant) will need to apply for an apartment. After our approval of assignee’s application we will provide an Assignment Agreement that will need to be completed and signed by all tenants and assignee. The assignment agreement requires a $60 fee payment. Remember to discuss & coordinated between all tenants and assignee for managing the security deposit, last month’s rent (if applicable) and any utility bills (if applicable) within your group. The full security deposit was paid at lease signing and will be held until the end of the lease. Any changes of individual responsibility within the group, as well as potential deductions, will need to be managed within the group (i.e. assignee pays their share to assignor). If you currently occupy the apartment: - Last month’s (May, the last month of the lease) rent was paid before move-in and will need to be managed within the group (i.e. assignee pays their share to assignor). - Consideration should be given to any of the apartment’s outstanding utility bills.
  • What payments need to be paid before I can move in?
    First & last month's rent must be scheduled/paid prior to your appointment to pick up your apartment keys. Full last month’s rent (May at end of lease term) will be scheduled/paid prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled/paid on or about June 1st. Please coordinate with your roommates ahead of time so that your account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. If you haven't set up your automatic payments, please contact us prior to April 15th. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Rent not paid by Landlord's automatic payment system is subject to a $30 processing fee for each check. For more information scroll down to "How to Pay Rent".
  • When can I get my keys to my apartment?
    Contact us to schedule your appointment to pick up your keys at your apartment between noon and 5:00 pm on May 31st or between 10:00 am and 5:00 pm on June 1st. Only one appointment per apartment (ALL keys are turned over to one or more tenants at the scheduled appointment time, so coordinated with your roommates to get your key if you are not at the appointment). If you or your roommates are unable to pick up keys during those dates & times, please make arrangements, well in advance, to pick up your keys. As soon as you have your keys, you may move into your apartment.
  • Can I move in early?
    To help our tenants whose circumstances would benefit from an earlier move in date than noon on May 31st, for some apartments we offer an “as-is early move in” that upon approval (along with a completed & signed Early Move In Agreement & $240 fee), move in could be as early as 10:00 am on May 26th. Upon request, we will email a link to the Early Move In Agreement for online signatures. Be sure to contact us ASAP so your completed and signed (by all tenants) agreement and fee is received in our office ON OR BEFORE APRIL 1st. Not available for all apartments.
  • How do I set up utilities?
    We will set up utility services at the beginning of the Lease Term with the exception of TV/Internet. For TV/Internet contact Charter Spectrum directly.
  • Where can I find the check in sheet?
    Use our "Check In Sheet" to guide you through inspecting & reporting of the conditions of your apartment at move in. You have until the 8th day of the Lease Term to notify us of existing damage or defects.
  • How do I update my information?
    Please complete our Tenant Info Update form with your current information. All of our official correspondence is sent via email so please check that parkerproperties.brad@gmail.com is not flagged as spam in your email filters.
  • How do I update my address with the Post Office?
    Be sure to let the post office, family, friends, school and businesses know your change of address including apartment number. Post office change of address forms can be found at moversguide.usps.com.
  • How do I submit a maintenance request?
    To file a maintenance request, please fill out our maintenance request form.
  • How do I set up automatic payments?
    Rent shall be paid as a lump sum on or about the 1st day of each month by Landlord initiated ACH (an automatic rent payment). Monthly rent NOT paid in full by lump sum by Landlord initiated ACH shall be subject to a $30 processing fee for each check. You must contact the Landlord for Landlord initiated ACH, 45 days prior to the first day of Term to start making automatic payments. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Please coordinate with your roommates so that the account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. Full last month’s rent (May at end of lease term) will be scheduled prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled on or about June 1st with the remainder of the monthly rent in the lease term to be scheduled on or about the 1st of each month. Reasons to use the secure ACH banking system for automatic rent payments: – No $30 service fee – No need to remember to make rent payments – No writing checks – No postage – No post office trips – No lost mail worries – No late fee worries – Easy identification on your bank statement – More environmentally friendly – More secure than paper checks
  • What if I want to pay with a check?
    Rent paid by check is subject to $30 processing fee per check and shall be made payable to Landlord and shall be mailed to the address below so it is received in our office on or before the 1st day of each month. Parker Properties & Development, LLC PO Box 191 Genoa, WI 54632 Allow 7 days for mailing. Do not mail cash.
  • What if I pay my rent late?
    A late fee of $10/day is applied to rent that is not received on or before the 1st of the month.
  • What do I have to clean when I move out?
    All surfaces within your apartment shall be clean and free of debris, stains and damage. Such surfaces include but are not limited to, flooring, walls, doors, windows, shelving, appliances, cabinets, lighting fixtures, and bathroom fixtures. We will use the Cleaning Sheet attached below after you move out. You may use it as a guide for your cleaning to make it easier to know what we expect on your move-out. Pay special attention to the inside, under and behind of the stove, refrigerator, shower & toilets as these often need additional care to clean when moving out. Make sure all the shelves in the cabinets are free of items and wiped clean. Tile floors shall be swept & mopped. Carpets shall be vacuumed and we recommend renting a carpet-cleaning machine to remove any stains. If all surfaces are not clean and free of debris, stains or damage, Tenant shall pay for costs of cleaning and repair plus materials cost. Cleaning the apartment is important, so please make sure your roommates are cleaning their space.
  • Do I need to change the light bulbs before I move out?
    All non-working light bulbs shall be replaced with LED type (incandescent are NOT acceptable).
  • What should I do with unwanted items?
    Donate As you’re moving out please consider donating reusable items to help people in need & to help reduce landfill (reuse is the greatest way to recycle). Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force Trash & recycling Remember all furniture & other large items from your apartment (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) must be moved completely off site. They may be taken to Harter’s Quick Clean-up. If items are left on the property, Tenant shall pay for the actual cost of removing & disposing of such items.
  • What should I do with my keys?
    All keys shall be turned over to landlord. If keys are lost or otherwise not returned, Tenant shall pay for costs of replacing all non-returned keys at $30 per key and $120 per lockset for re-keying apartment entry doors locks. When you move out, please leave your keys (apartment, bedrooms & mail if applicable) on the kitchen counter and lock the door as you leave.
  • How do I change my address?
    Be sure to let the post office, family, friends, school and businesses know your change of address. The Post Office will forward mail for a short period of time if you complete a change of address form found online at moversguide.usps.com.
  • How do I get my security deposit back?
    We want to return to you as much of your security deposit as possible, so please follow the above recommendations so we can do that. A good faith effort on your part does make a difference. Security deposits are returned in a one lump sum check payable to the tenant designated on the lease. If you are the designated tenant, let us know where to send your security deposit return by completing the Security Deposit Return Address section of the Tenant Info Update form.
  • Do you have an exit survey for tenants to take?
    Please complete the anonymous Tenant Exit Survey so we can better serve our tenants.
  • How does permit parking work?
    Prior 6/1/2024 Only tenant vehicles with properly displayed valid parking permit & registered with landlord are allowed in the designated parking spaces from September 1st through the end of lease term (this includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area). Permits are limited to one licensed running vehicle per bedroom. To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A permit will then be delivered or mailed to you. Allow one week for delivery. Clean your windshield for proper adhesion to inside surface. Display your parking permit so it is readily visible in vehicle’s driver’s side front upper windshield (do not place permit in tint band. A permit in tint band is not readily visible). If your permit is lost or destroyed a replacement permit is available for a $30 fee. If you temporarily or permanently change vehicles, register your new vehicle and remember to transfer your permit to your new vehicle. Vehicles without properly displayed permits, not registered with landlord or not parked in designated parking spaces may be ticketed & towed. Permits do not guarantee a parking spot. Parking is on a first come first served basis. Permit parking is not required for tenant vehicles from June through August. If you see a vehicle without a permit in the parking area please complete the Vehicle Complaint form so we may take appropriate action. Parker Properties & Development LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website. After 6/1/2024 To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A $180 registration fee applies. Your permit will be emailed to you with your assigned parking space number. Parking spaces are assigned on first come first served basis for up to 4 parking spaces for a 5 bedroom apartment, 3 parking spaces for a 4 bedroom apartment, 2 parking spaces for a 2 & 3 bedroom apartment. Only tenant vehicles with valid parking permits and registered with landlord are allowed in the designated parking spaces from June 1st through May 23rd of lease term. This includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area. Permit is limited to one licensed running vehicle and is nontransferable. Vehicles that are not registered with the landlord or are not parked in their assigned parking space may be ticketed and towed. If a vehicle has been improperly parked in your assigned parking space, first place a note under the vehicle’s driver side windshield wiper advising that the vehicle has been improperly parked in your assigned parking space. Below is a note you may detach for this purpose. Take a pic of the note on the vehicle that includes the vehicle’s license plate then text or email pic to the landlord. Keep your pic for future reference. For any future violation of the same vehicle, you may have the vehicle ticketed and or towed. For ticketing call the La Crosse Police Department at 608-789-7200. For towing call Don’s Towing at 608-784-5872. Present this permit at time of ticketing and or towing. Parker Properties & Development, LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website.
  • What should I do with unwanted items when I move out?
    Please donate reusable items to help people in need & reduce landfill (reuse is the greatest way to recycle). These are also great places to purchase things you may want or need. Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force
  • What can I throw in the dumpsters?
    Do NOT place the following in dumpster or trash containers: - Hazardous materials such as lighter fluid, paint, antifreeze, brake fluid, oil, transmission fluid, gasoline, solvents, or other toxic, corrosive, explosive, or highly combustible materials may be taken to La Crosse County Household Hazardous Waste Materials Facility for proper disposal. - Electronics (computers, printers, televisions, etc.), appliances (such as microwaves, mini-frig, etc.), rechargeable batteries & compact fluorescent light bulbs may be taken to Harter’s Quick Clean-up for recycling. - Furniture & other large items (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) may be taken to or scheduled for pickup by Harter’s Quick Clean-up. - Clean & empty glass bottles, jars, tin cans, aluminum cans, #1 thru #7 plastics, flattened cardboard, magazines, newspaper, office paper shall be placed in the onsite recycling container. Please note that light bulbs, dishes, glassware, window glass, mirrors, ceramics, foil or pie plates, waxed boxes, plastic wrap, paper plates are not recyclable and must be placed in dumpster or trash containers. REDUCE – REUSE – RECYCLE For more complete details on refuse & recycling contact: City of La Crosse La Crosse County Harter’s Quick Clean-up
  • How do I maintain my smoke detectors?
    SMOKE DETECTORS SAVE LIVES, DO NOT TAMPER WITH OR DISENGAGE. Test smoke detectors monthly by pressing & holding the test button until detector activates. Tenant shall either maintain the smoke detectors or send the landlord a Maintenance Request whenever a smoke detector is not functional. Maintenance shall include the provision of new batteries, as required.
  • How do I use the fire extinguisher?
    In the event of a small fire use the fire extinguishers provided. Please familiarize yourself with the locations of the fire extinguishers. While using a fire extinguisher, always keep your back to an unobstructed exit & remember P-A-S-S. P – Pull the pin to unlock the handle A – Aim low at the base of the fire S – Squeeze the handle S – Sweep the extinguisher from side to side
  • How does the building fire alarm system at 221 9th St N work?
    At 221 9th St N your apartment smoke detectors are separate from the building’s fire alarm system. If there is non-emergency smoke (i.e. burnt pizza) within your apartment, open windows to clear the smoke. DO NOT open your apartment door to clear smoke. Smoke entering the hallway will activate the buildings fire alarm system notifying the fire department, creating a non-emergency alarm situation. Tenant is responsible for all costs associated with non-emergency alarm situations due to Tenant or Tenant’s guests actions. In the event of a fire that is out of control or if the room is filled with smoke, leave immediately, activating the fire alarm pull station as you exit the building. Please familiarize yourself with the locations of the fire alarm pull stations. Upon activation of the fire alarm by either the pull stations or a commons area smoke detector, an audible alarm will activate throughout the entire building and the monitoring service will alert the fire department.
  • Do the stairway/hallway doors at 221 9th St N need to be kept shut?
    Yes, the stairway/hallway doors are fire doors and shall be kept shut and latched at all times for fire safety reasons and your own security. Please note that the building’s front and rear exterior doors are locked by a timer from 10:00 PM until 7:00 AM.
  • What should I keep in mind for fire safety?
    - Remember your apartment building or house is a SMOKE FREE building. Smoking is strictly prohibited. - Do NOT smoke, use lighted candles, incense or other flammable objects within the apartment building or house. - Do NOT use charcoal or gas grilles closer than 10’ from the apartment building or house. -Do NOT keep gasoline or other flammable liquids or gasses in or about the apartment building or house at any time. - Do NOT use electrical extension cords for other than temporary use. - If you see anyone whose actions are causing unsafe or potentially damaging conditions, please call emergency personnel at 911 and contact us immediately.
  • If I can no longer stay in my apartment, how do I sublease?
    To help our tenants whose circumstances are that they will be not be staying at the apartment for all or part of the lease term and would like to transfer their rights to use the apartment to someone else during that time period, we offer a Assignment Agreement. The assignee (new person to take over for an individual tenant) will need to apply for an apartment. After our approval of assignee’s application we will provide an Assignment Agreement that will need to be completed and signed by all tenants and assignee. The assignment agreement requires a $60 fee payment. Remember to discuss & coordinated between all tenants and assignee for managing the security deposit, last month’s rent (if applicable) and any utility bills (if applicable) within your group. The full security deposit was paid at lease signing and will be held until the end of the lease. Any changes of individual responsibility within the group, as well as potential deductions, will need to be managed within the group (i.e. assignee pays their share to assignor). If you currently occupy the apartment: - Last month’s (May, the last month of the lease) rent was paid before move-in and will need to be managed within the group (i.e. assignee pays their share to assignor). - Consideration should be given to any of the apartment’s outstanding utility bills.
  • What payments need to be paid before I can move in?
    First & last month's rent must be scheduled/paid prior to your appointment to pick up your apartment keys. Full last month’s rent (May at end of lease term) will be scheduled/paid prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled/paid on or about June 1st. Please coordinate with your roommates ahead of time so that your account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. If you haven't set up your automatic payments, please contact us prior to April 15th. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Rent not paid by Landlord's automatic payment system is subject to a $30 processing fee for each check. For more information scroll down to "How to Pay Rent".
  • When can I get my keys to my apartment?
    Contact us to schedule your appointment to pick up your keys at your apartment between noon and 5:00 pm on May 31st or between 10:00 am and 5:00 pm on June 1st. Only one appointment per apartment (ALL keys are turned over to one or more tenants at the scheduled appointment time, so coordinated with your roommates to get your key if you are not at the appointment). If you or your roommates are unable to pick up keys during those dates & times, please make arrangements, well in advance, to pick up your keys. As soon as you have your keys, you may move into your apartment.
  • Can I move in early?
    To help our tenants whose circumstances would benefit from an earlier move in date than noon on May 31st, for some apartments we offer an “as-is early move in” that upon approval (along with a completed & signed Early Move In Agreement & $240 fee), move in could be as early as 10:00 am on May 26th. Upon request, we will email a link to the Early Move In Agreement for online signatures. Be sure to contact us ASAP so your completed and signed (by all tenants) agreement and fee is received in our office ON OR BEFORE APRIL 1st. Not available for all apartments.
  • How do I set up utilities?
    We will set up utility services at the beginning of the Lease Term with the exception of TV/Internet. For TV/Internet contact Charter Spectrum directly.
  • Where can I find the check in sheet?
    Use our "Check In Sheet" to guide you through inspecting & reporting of the conditions of your apartment at move in. You have until the 8th day of the Lease Term to notify us of existing damage or defects.
  • How do I update my information?
    Please complete our Tenant Info Update form with your current information. All of our official correspondence is sent via email so please check that parkerproperties.brad@gmail.com is not flagged as spam in your email filters.
  • How do I update my address with the Post Office?
    Be sure to let the post office, family, friends, school and businesses know your change of address including apartment number. Post office change of address forms can be found at moversguide.usps.com.
  • How do I submit a maintenance request?
    To file a maintenance request, please fill out our maintenance request form.
  • How do I set up automatic payments?
    Rent shall be paid as a lump sum on or about the 1st day of each month by Landlord initiated ACH (an automatic rent payment). Monthly rent NOT paid in full by lump sum by Landlord initiated ACH shall be subject to a $30 processing fee for each check. You must contact the Landlord for Landlord initiated ACH, 45 days prior to the first day of Term to start making automatic payments. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Please coordinate with your roommates so that the account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. Full last month’s rent (May at end of lease term) will be scheduled prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled on or about June 1st with the remainder of the monthly rent in the lease term to be scheduled on or about the 1st of each month. Reasons to use the secure ACH banking system for automatic rent payments: – No $30 service fee – No need to remember to make rent payments – No writing checks – No postage – No post office trips – No lost mail worries – No late fee worries – Easy identification on your bank statement – More environmentally friendly – More secure than paper checks
  • What if I want to pay with a check?
    Rent paid by check is subject to $30 processing fee per check and shall be made payable to Landlord and shall be mailed to the address below so it is received in our office on or before the 1st day of each month. Parker Properties & Development, LLC PO Box 191 Genoa, WI 54632 Allow 7 days for mailing. Do not mail cash.
  • What if I pay my rent late?
    A late fee of $10/day is applied to rent that is not received on or before the 1st of the month.
  • What do I have to clean when I move out?
    All surfaces within your apartment shall be clean and free of debris, stains and damage. Such surfaces include but are not limited to, flooring, walls, doors, windows, shelving, appliances, cabinets, lighting fixtures, and bathroom fixtures. We will use the Cleaning Sheet attached below after you move out. You may use it as a guide for your cleaning to make it easier to know what we expect on your move-out. Pay special attention to the inside, under and behind of the stove, refrigerator, shower & toilets as these often need additional care to clean when moving out. Make sure all the shelves in the cabinets are free of items and wiped clean. Tile floors shall be swept & mopped. Carpets shall be vacuumed and we recommend renting a carpet-cleaning machine to remove any stains. If all surfaces are not clean and free of debris, stains or damage, Tenant shall pay for costs of cleaning and repair plus materials cost. Cleaning the apartment is important, so please make sure your roommates are cleaning their space.
  • Do I need to change the light bulbs before I move out?
    All non-working light bulbs shall be replaced with LED type (incandescent are NOT acceptable).
  • What should I do with unwanted items?
    Donate As you’re moving out please consider donating reusable items to help people in need & to help reduce landfill (reuse is the greatest way to recycle). Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force Trash & recycling Remember all furniture & other large items from your apartment (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) must be moved completely off site. They may be taken to Harter’s Quick Clean-up. If items are left on the property, Tenant shall pay for the actual cost of removing & disposing of such items.
  • What should I do with my keys?
    All keys shall be turned over to landlord. If keys are lost or otherwise not returned, Tenant shall pay for costs of replacing all non-returned keys at $30 per key and $120 per lockset for re-keying apartment entry doors locks. When you move out, please leave your keys (apartment, bedrooms & mail if applicable) on the kitchen counter and lock the door as you leave.
  • How do I change my address?
    Be sure to let the post office, family, friends, school and businesses know your change of address. The Post Office will forward mail for a short period of time if you complete a change of address form found online at moversguide.usps.com.
  • How do I get my security deposit back?
    We want to return to you as much of your security deposit as possible, so please follow the above recommendations so we can do that. A good faith effort on your part does make a difference. Security deposits are returned in a one lump sum check payable to the tenant designated on the lease. If you are the designated tenant, let us know where to send your security deposit return by completing the Security Deposit Return Address section of the Tenant Info Update form.
  • Do you have an exit survey for tenants to take?
    Please complete the anonymous Tenant Exit Survey so we can better serve our tenants.
  • How does permit parking work?
    Prior 6/1/2024 Only tenant vehicles with properly displayed valid parking permit & registered with landlord are allowed in the designated parking spaces from September 1st through the end of lease term (this includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area). Permits are limited to one licensed running vehicle per bedroom. To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A permit will then be delivered or mailed to you. Allow one week for delivery. Clean your windshield for proper adhesion to inside surface. Display your parking permit so it is readily visible in vehicle’s driver’s side front upper windshield (do not place permit in tint band. A permit in tint band is not readily visible). If your permit is lost or destroyed a replacement permit is available for a $30 fee. If you temporarily or permanently change vehicles, register your new vehicle and remember to transfer your permit to your new vehicle. Vehicles without properly displayed permits, not registered with landlord or not parked in designated parking spaces may be ticketed & towed. Permits do not guarantee a parking spot. Parking is on a first come first served basis. Permit parking is not required for tenant vehicles from June through August. If you see a vehicle without a permit in the parking area please complete the Vehicle Complaint form so we may take appropriate action. Parker Properties & Development LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website. After 6/1/2024 To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A $180 registration fee applies. Your permit will be emailed to you with your assigned parking space number. Parking spaces are assigned on first come first served basis for up to 4 parking spaces for a 5 bedroom apartment, 3 parking spaces for a 4 bedroom apartment, 2 parking spaces for a 2 & 3 bedroom apartment. Only tenant vehicles with valid parking permits and registered with landlord are allowed in the designated parking spaces from June 1st through May 23rd of lease term. This includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area. Permit is limited to one licensed running vehicle and is nontransferable. Vehicles that are not registered with the landlord or are not parked in their assigned parking space may be ticketed and towed. If a vehicle has been improperly parked in your assigned parking space, first place a note under the vehicle’s driver side windshield wiper advising that the vehicle has been improperly parked in your assigned parking space. Below is a note you may detach for this purpose. Take a pic of the note on the vehicle that includes the vehicle’s license plate then text or email pic to the landlord. Keep your pic for future reference. For any future violation of the same vehicle, you may have the vehicle ticketed and or towed. For ticketing call the La Crosse Police Department at 608-789-7200. For towing call Don’s Towing at 608-784-5872. Present this permit at time of ticketing and or towing. Parker Properties & Development, LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website.
  • What should I do with unwanted items when I move out?
    Please donate reusable items to help people in need & reduce landfill (reuse is the greatest way to recycle). These are also great places to purchase things you may want or need. Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force
  • What can I throw in the dumpsters?
    Do NOT place the following in dumpster or trash containers: - Hazardous materials such as lighter fluid, paint, antifreeze, brake fluid, oil, transmission fluid, gasoline, solvents, or other toxic, corrosive, explosive, or highly combustible materials may be taken to La Crosse County Household Hazardous Waste Materials Facility for proper disposal. - Electronics (computers, printers, televisions, etc.), appliances (such as microwaves, mini-frig, etc.), rechargeable batteries & compact fluorescent light bulbs may be taken to Harter’s Quick Clean-up for recycling. - Furniture & other large items (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) may be taken to or scheduled for pickup by Harter’s Quick Clean-up. - Clean & empty glass bottles, jars, tin cans, aluminum cans, #1 thru #7 plastics, flattened cardboard, magazines, newspaper, office paper shall be placed in the onsite recycling container. Please note that light bulbs, dishes, glassware, window glass, mirrors, ceramics, foil or pie plates, waxed boxes, plastic wrap, paper plates are not recyclable and must be placed in dumpster or trash containers. REDUCE – REUSE – RECYCLE For more complete details on refuse & recycling contact: City of La Crosse La Crosse County Harter’s Quick Clean-up
  • How do I maintain my smoke detectors?
    SMOKE DETECTORS SAVE LIVES, DO NOT TAMPER WITH OR DISENGAGE. Test smoke detectors monthly by pressing & holding the test button until detector activates. Tenant shall either maintain the smoke detectors or send the landlord a Maintenance Request whenever a smoke detector is not functional. Maintenance shall include the provision of new batteries, as required.
  • How do I use the fire extinguisher?
    In the event of a small fire use the fire extinguishers provided. Please familiarize yourself with the locations of the fire extinguishers. While using a fire extinguisher, always keep your back to an unobstructed exit & remember P-A-S-S. P – Pull the pin to unlock the handle A – Aim low at the base of the fire S – Squeeze the handle S – Sweep the extinguisher from side to side
  • How does the building fire alarm system at 221 9th St N work?
    At 221 9th St N your apartment smoke detectors are separate from the building’s fire alarm system. If there is non-emergency smoke (i.e. burnt pizza) within your apartment, open windows to clear the smoke. DO NOT open your apartment door to clear smoke. Smoke entering the hallway will activate the buildings fire alarm system notifying the fire department, creating a non-emergency alarm situation. Tenant is responsible for all costs associated with non-emergency alarm situations due to Tenant or Tenant’s guests actions. In the event of a fire that is out of control or if the room is filled with smoke, leave immediately, activating the fire alarm pull station as you exit the building. Please familiarize yourself with the locations of the fire alarm pull stations. Upon activation of the fire alarm by either the pull stations or a commons area smoke detector, an audible alarm will activate throughout the entire building and the monitoring service will alert the fire department.
  • Do the stairway/hallway doors at 221 9th St N need to be kept shut?
    Yes, the stairway/hallway doors are fire doors and shall be kept shut and latched at all times for fire safety reasons and your own security. Please note that the building’s front and rear exterior doors are locked by a timer from 10:00 PM until 7:00 AM.
  • What should I keep in mind for fire safety?
    - Remember your apartment building or house is a SMOKE FREE building. Smoking is strictly prohibited. - Do NOT smoke, use lighted candles, incense or other flammable objects within the apartment building or house. - Do NOT use charcoal or gas grilles closer than 10’ from the apartment building or house. -Do NOT keep gasoline or other flammable liquids or gasses in or about the apartment building or house at any time. - Do NOT use electrical extension cords for other than temporary use. - If you see anyone whose actions are causing unsafe or potentially damaging conditions, please call emergency personnel at 911 and contact us immediately.
  • If I can no longer stay in my apartment, how do I sublease?
    To help our tenants whose circumstances are that they will be not be staying at the apartment for all or part of the lease term and would like to transfer their rights to use the apartment to someone else during that time period, we offer a Assignment Agreement. The assignee (new person to take over for an individual tenant) will need to apply for an apartment. After our approval of assignee’s application we will provide an Assignment Agreement that will need to be completed and signed by all tenants and assignee. The assignment agreement requires a $60 fee payment. Remember to discuss & coordinated between all tenants and assignee for managing the security deposit, last month’s rent (if applicable) and any utility bills (if applicable) within your group. The full security deposit was paid at lease signing and will be held until the end of the lease. Any changes of individual responsibility within the group, as well as potential deductions, will need to be managed within the group (i.e. assignee pays their share to assignor). If you currently occupy the apartment: - Last month’s (May, the last month of the lease) rent was paid before move-in and will need to be managed within the group (i.e. assignee pays their share to assignor). - Consideration should be given to any of the apartment’s outstanding utility bills.
  • What payments need to be paid before I can move in?
    First & last month's rent must be scheduled/paid prior to your appointment to pick up your apartment keys. Full last month’s rent (May at end of lease term) will be scheduled/paid prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled/paid on or about June 1st. Please coordinate with your roommates ahead of time so that your account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. If you haven't set up your automatic payments, please contact us prior to April 15th. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Rent not paid by Landlord's automatic payment system is subject to a $30 processing fee for each check. For more information scroll down to "How to Pay Rent".
  • When can I get my keys to my apartment?
    Contact us to schedule your appointment to pick up your keys at your apartment between noon and 5:00 pm on May 31st or between 10:00 am and 5:00 pm on June 1st. Only one appointment per apartment (ALL keys are turned over to one or more tenants at the scheduled appointment time, so coordinated with your roommates to get your key if you are not at the appointment). If you or your roommates are unable to pick up keys during those dates & times, please make arrangements, well in advance, to pick up your keys. As soon as you have your keys, you may move into your apartment.
  • Can I move in early?
    To help our tenants whose circumstances would benefit from an earlier move in date than noon on May 31st, for some apartments we offer an “as-is early move in” that upon approval (along with a completed & signed Early Move In Agreement & $240 fee), move in could be as early as 10:00 am on May 26th. Upon request, we will email a link to the Early Move In Agreement for online signatures. Be sure to contact us ASAP so your completed and signed (by all tenants) agreement and fee is received in our office ON OR BEFORE APRIL 1st. Not available for all apartments.
  • How do I set up utilities?
    We will set up utility services at the beginning of the Lease Term with the exception of TV/Internet. For TV/Internet contact Charter Spectrum directly.
  • Where can I find the check in sheet?
    Use our "Check In Sheet" to guide you through inspecting & reporting of the conditions of your apartment at move in. You have until the 8th day of the Lease Term to notify us of existing damage or defects.
  • How do I update my information?
    Please complete our Tenant Info Update form with your current information. All of our official correspondence is sent via email so please check that parkerproperties.brad@gmail.com is not flagged as spam in your email filters.
  • How do I update my address with the Post Office?
    Be sure to let the post office, family, friends, school and businesses know your change of address including apartment number. Post office change of address forms can be found at moversguide.usps.com.
  • How do I submit a maintenance request?
    To file a maintenance request, please fill out our maintenance request form.
  • How do I set up automatic payments?
    Rent shall be paid as a lump sum on or about the 1st day of each month by Landlord initiated ACH (an automatic rent payment). Monthly rent NOT paid in full by lump sum by Landlord initiated ACH shall be subject to a $30 processing fee for each check. You must contact the Landlord for Landlord initiated ACH, 45 days prior to the first day of Term to start making automatic payments. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Please coordinate with your roommates so that the account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. Full last month’s rent (May at end of lease term) will be scheduled prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled on or about June 1st with the remainder of the monthly rent in the lease term to be scheduled on or about the 1st of each month. Reasons to use the secure ACH banking system for automatic rent payments: – No $30 service fee – No need to remember to make rent payments – No writing checks – No postage – No post office trips – No lost mail worries – No late fee worries – Easy identification on your bank statement – More environmentally friendly – More secure than paper checks
  • What if I want to pay with a check?
    Rent paid by check is subject to $30 processing fee per check and shall be made payable to Landlord and shall be mailed to the address below so it is received in our office on or before the 1st day of each month. Parker Properties & Development, LLC PO Box 191 Genoa, WI 54632 Allow 7 days for mailing. Do not mail cash.
  • What if I pay my rent late?
    A late fee of $10/day is applied to rent that is not received on or before the 1st of the month.
  • What do I have to clean when I move out?
    All surfaces within your apartment shall be clean and free of debris, stains and damage. Such surfaces include but are not limited to, flooring, walls, doors, windows, shelving, appliances, cabinets, lighting fixtures, and bathroom fixtures. We will use the Cleaning Sheet attached below after you move out. You may use it as a guide for your cleaning to make it easier to know what we expect on your move-out. Pay special attention to the inside, under and behind of the stove, refrigerator, shower & toilets as these often need additional care to clean when moving out. Make sure all the shelves in the cabinets are free of items and wiped clean. Tile floors shall be swept & mopped. Carpets shall be vacuumed and we recommend renting a carpet-cleaning machine to remove any stains. If all surfaces are not clean and free of debris, stains or damage, Tenant shall pay for costs of cleaning and repair plus materials cost. Cleaning the apartment is important, so please make sure your roommates are cleaning their space.
  • Do I need to change the light bulbs before I move out?
    All non-working light bulbs shall be replaced with LED type (incandescent are NOT acceptable).
  • What should I do with unwanted items?
    Donate As you’re moving out please consider donating reusable items to help people in need & to help reduce landfill (reuse is the greatest way to recycle). Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force Trash & recycling Remember all furniture & other large items from your apartment (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) must be moved completely off site. They may be taken to Harter’s Quick Clean-up. If items are left on the property, Tenant shall pay for the actual cost of removing & disposing of such items.
  • What should I do with my keys?
    All keys shall be turned over to landlord. If keys are lost or otherwise not returned, Tenant shall pay for costs of replacing all non-returned keys at $30 per key and $120 per lockset for re-keying apartment entry doors locks. When you move out, please leave your keys (apartment, bedrooms & mail if applicable) on the kitchen counter and lock the door as you leave.
  • How do I change my address?
    Be sure to let the post office, family, friends, school and businesses know your change of address. The Post Office will forward mail for a short period of time if you complete a change of address form found online at moversguide.usps.com.
  • How do I get my security deposit back?
    We want to return to you as much of your security deposit as possible, so please follow the above recommendations so we can do that. A good faith effort on your part does make a difference. Security deposits are returned in a one lump sum check payable to the tenant designated on the lease. If you are the designated tenant, let us know where to send your security deposit return by completing the Security Deposit Return Address section of the Tenant Info Update form.
  • Do you have an exit survey for tenants to take?
    Please complete the anonymous Tenant Exit Survey so we can better serve our tenants.
  • How does permit parking work?
    Prior 6/1/2024 Only tenant vehicles with properly displayed valid parking permit & registered with landlord are allowed in the designated parking spaces from September 1st through the end of lease term (this includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area). Permits are limited to one licensed running vehicle per bedroom. To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A permit will then be delivered or mailed to you. Allow one week for delivery. Clean your windshield for proper adhesion to inside surface. Display your parking permit so it is readily visible in vehicle’s driver’s side front upper windshield (do not place permit in tint band. A permit in tint band is not readily visible). If your permit is lost or destroyed a replacement permit is available for a $30 fee. If you temporarily or permanently change vehicles, register your new vehicle and remember to transfer your permit to your new vehicle. Vehicles without properly displayed permits, not registered with landlord or not parked in designated parking spaces may be ticketed & towed. Permits do not guarantee a parking spot. Parking is on a first come first served basis. Permit parking is not required for tenant vehicles from June through August. If you see a vehicle without a permit in the parking area please complete the Vehicle Complaint form so we may take appropriate action. Parker Properties & Development LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website. After 6/1/2024 To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A $180 registration fee applies. Your permit will be emailed to you with your assigned parking space number. Parking spaces are assigned on first come first served basis for up to 4 parking spaces for a 5 bedroom apartment, 3 parking spaces for a 4 bedroom apartment, 2 parking spaces for a 2 & 3 bedroom apartment. Only tenant vehicles with valid parking permits and registered with landlord are allowed in the designated parking spaces from June 1st through May 23rd of lease term. This includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area. Permit is limited to one licensed running vehicle and is nontransferable. Vehicles that are not registered with the landlord or are not parked in their assigned parking space may be ticketed and towed. If a vehicle has been improperly parked in your assigned parking space, first place a note under the vehicle’s driver side windshield wiper advising that the vehicle has been improperly parked in your assigned parking space. Below is a note you may detach for this purpose. Take a pic of the note on the vehicle that includes the vehicle’s license plate then text or email pic to the landlord. Keep your pic for future reference. For any future violation of the same vehicle, you may have the vehicle ticketed and or towed. For ticketing call the La Crosse Police Department at 608-789-7200. For towing call Don’s Towing at 608-784-5872. Present this permit at time of ticketing and or towing. Parker Properties & Development, LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website.
  • What should I do with unwanted items when I move out?
    Please donate reusable items to help people in need & reduce landfill (reuse is the greatest way to recycle). These are also great places to purchase things you may want or need. Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force
  • What can I throw in the dumpsters?
    Do NOT place the following in dumpster or trash containers: - Hazardous materials such as lighter fluid, paint, antifreeze, brake fluid, oil, transmission fluid, gasoline, solvents, or other toxic, corrosive, explosive, or highly combustible materials may be taken to La Crosse County Household Hazardous Waste Materials Facility for proper disposal. - Electronics (computers, printers, televisions, etc.), appliances (such as microwaves, mini-frig, etc.), rechargeable batteries & compact fluorescent light bulbs may be taken to Harter’s Quick Clean-up for recycling. - Furniture & other large items (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) may be taken to or scheduled for pickup by Harter’s Quick Clean-up. - Clean & empty glass bottles, jars, tin cans, aluminum cans, #1 thru #7 plastics, flattened cardboard, magazines, newspaper, office paper shall be placed in the onsite recycling container. Please note that light bulbs, dishes, glassware, window glass, mirrors, ceramics, foil or pie plates, waxed boxes, plastic wrap, paper plates are not recyclable and must be placed in dumpster or trash containers. REDUCE – REUSE – RECYCLE For more complete details on refuse & recycling contact: City of La Crosse La Crosse County Harter’s Quick Clean-up
  • How do I maintain my smoke detectors?
    SMOKE DETECTORS SAVE LIVES, DO NOT TAMPER WITH OR DISENGAGE. Test smoke detectors monthly by pressing & holding the test button until detector activates. Tenant shall either maintain the smoke detectors or send the landlord a Maintenance Request whenever a smoke detector is not functional. Maintenance shall include the provision of new batteries, as required.
  • How do I use the fire extinguisher?
    In the event of a small fire use the fire extinguishers provided. Please familiarize yourself with the locations of the fire extinguishers. While using a fire extinguisher, always keep your back to an unobstructed exit & remember P-A-S-S. P – Pull the pin to unlock the handle A – Aim low at the base of the fire S – Squeeze the handle S – Sweep the extinguisher from side to side
  • How does the building fire alarm system at 221 9th St N work?
    At 221 9th St N your apartment smoke detectors are separate from the building’s fire alarm system. If there is non-emergency smoke (i.e. burnt pizza) within your apartment, open windows to clear the smoke. DO NOT open your apartment door to clear smoke. Smoke entering the hallway will activate the buildings fire alarm system notifying the fire department, creating a non-emergency alarm situation. Tenant is responsible for all costs associated with non-emergency alarm situations due to Tenant or Tenant’s guests actions. In the event of a fire that is out of control or if the room is filled with smoke, leave immediately, activating the fire alarm pull station as you exit the building. Please familiarize yourself with the locations of the fire alarm pull stations. Upon activation of the fire alarm by either the pull stations or a commons area smoke detector, an audible alarm will activate throughout the entire building and the monitoring service will alert the fire department.
  • Do the stairway/hallway doors at 221 9th St N need to be kept shut?
    Yes, the stairway/hallway doors are fire doors and shall be kept shut and latched at all times for fire safety reasons and your own security. Please note that the building’s front and rear exterior doors are locked by a timer from 10:00 PM until 7:00 AM.
  • What should I keep in mind for fire safety?
    - Remember your apartment building or house is a SMOKE FREE building. Smoking is strictly prohibited. - Do NOT smoke, use lighted candles, incense or other flammable objects within the apartment building or house. - Do NOT use charcoal or gas grilles closer than 10’ from the apartment building or house. -Do NOT keep gasoline or other flammable liquids or gasses in or about the apartment building or house at any time. - Do NOT use electrical extension cords for other than temporary use. - If you see anyone whose actions are causing unsafe or potentially damaging conditions, please call emergency personnel at 911 and contact us immediately.
  • If I can no longer stay in my apartment, how do I sublease?
    To help our tenants whose circumstances are that they will be not be staying at the apartment for all or part of the lease term and would like to transfer their rights to use the apartment to someone else during that time period, we offer a Assignment Agreement. The assignee (new person to take over for an individual tenant) will need to apply for an apartment. After our approval of assignee’s application we will provide an Assignment Agreement that will need to be completed and signed by all tenants and assignee. The assignment agreement requires a $60 fee payment. Remember to discuss & coordinated between all tenants and assignee for managing the security deposit, last month’s rent (if applicable) and any utility bills (if applicable) within your group. The full security deposit was paid at lease signing and will be held until the end of the lease. Any changes of individual responsibility within the group, as well as potential deductions, will need to be managed within the group (i.e. assignee pays their share to assignor). If you currently occupy the apartment: - Last month’s (May, the last month of the lease) rent was paid before move-in and will need to be managed within the group (i.e. assignee pays their share to assignor). - Consideration should be given to any of the apartment’s outstanding utility bills.
  • What payments need to be paid before I can move in?
    First & last month's rent must be scheduled/paid prior to your appointment to pick up your apartment keys. Full last month’s rent (May at end of lease term) will be scheduled/paid prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled/paid on or about June 1st. Please coordinate with your roommates ahead of time so that your account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. If you haven't set up your automatic payments, please contact us prior to April 15th. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Rent not paid by Landlord's automatic payment system is subject to a $30 processing fee for each check. For more information scroll down to "How to Pay Rent".
  • When can I get my keys to my apartment?
    Contact us to schedule your appointment to pick up your keys at your apartment between noon and 5:00 pm on May 31st or between 10:00 am and 5:00 pm on June 1st. Only one appointment per apartment (ALL keys are turned over to one or more tenants at the scheduled appointment time, so coordinated with your roommates to get your key if you are not at the appointment). If you or your roommates are unable to pick up keys during those dates & times, please make arrangements, well in advance, to pick up your keys. As soon as you have your keys, you may move into your apartment.
  • Can I move in early?
    To help our tenants whose circumstances would benefit from an earlier move in date than noon on May 31st, for some apartments we offer an “as-is early move in” that upon approval (along with a completed & signed Early Move In Agreement & $240 fee), move in could be as early as 10:00 am on May 26th. Upon request, we will email a link to the Early Move In Agreement for online signatures. Be sure to contact us ASAP so your completed and signed (by all tenants) agreement and fee is received in our office ON OR BEFORE APRIL 1st. Not available for all apartments.
  • How do I set up utilities?
    We will set up utility services at the beginning of the Lease Term with the exception of TV/Internet. For TV/Internet contact Charter Spectrum directly.
  • Where can I find the check in sheet?
    Use our "Check In Sheet" to guide you through inspecting & reporting of the conditions of your apartment at move in. You have until the 8th day of the Lease Term to notify us of existing damage or defects.
  • How do I update my information?
    Please complete our Tenant Info Update form with your current information. All of our official correspondence is sent via email so please check that parkerproperties.brad@gmail.com is not flagged as spam in your email filters.
  • How do I update my address with the Post Office?
    Be sure to let the post office, family, friends, school and businesses know your change of address including apartment number. Post office change of address forms can be found at moversguide.usps.com.
  • How do I submit a maintenance request?
    To file a maintenance request, please fill out our maintenance request form.
  • How do I set up automatic payments?
    Rent shall be paid as a lump sum on or about the 1st day of each month by Landlord initiated ACH (an automatic rent payment). Monthly rent NOT paid in full by lump sum by Landlord initiated ACH shall be subject to a $30 processing fee for each check. You must contact the Landlord for Landlord initiated ACH, 45 days prior to the first day of Term to start making automatic payments. Automatic payments will only be set up for the apartment’s full rent amount with only one designated tenant/account holder. Please coordinate with your roommates so that the account balance is sufficient that the apartment’s full automatic rent payment will successfully transact from the one designated tenant/account holder’s account per schedule. Full last month’s rent (May at end of lease term) will be scheduled prior to start of lease term on or about May 1st and full first month’s rent (June at the start of lease term) will be scheduled on or about June 1st with the remainder of the monthly rent in the lease term to be scheduled on or about the 1st of each month. Reasons to use the secure ACH banking system for automatic rent payments: – No $30 service fee – No need to remember to make rent payments – No writing checks – No postage – No post office trips – No lost mail worries – No late fee worries – Easy identification on your bank statement – More environmentally friendly – More secure than paper checks
  • What if I want to pay with a check?
    Rent paid by check is subject to $30 processing fee per check and shall be made payable to Landlord and shall be mailed to the address below so it is received in our office on or before the 1st day of each month. Parker Properties & Development, LLC PO Box 191 Genoa, WI 54632 Allow 7 days for mailing. Do not mail cash.
  • What if I pay my rent late?
    A late fee of $10/day is applied to rent that is not received on or before the 1st of the month.
  • What do I have to clean when I move out?
    All surfaces within your apartment shall be clean and free of debris, stains and damage. Such surfaces include but are not limited to, flooring, walls, doors, windows, shelving, appliances, cabinets, lighting fixtures, and bathroom fixtures. We will use the Cleaning Sheet attached below after you move out. You may use it as a guide for your cleaning to make it easier to know what we expect on your move-out. Pay special attention to the inside, under and behind of the stove, refrigerator, shower & toilets as these often need additional care to clean when moving out. Make sure all the shelves in the cabinets are free of items and wiped clean. Tile floors shall be swept & mopped. Carpets shall be vacuumed and we recommend renting a carpet-cleaning machine to remove any stains. If all surfaces are not clean and free of debris, stains or damage, Tenant shall pay for costs of cleaning and repair plus materials cost. Cleaning the apartment is important, so please make sure your roommates are cleaning their space.
  • Do I need to change the light bulbs before I move out?
    All non-working light bulbs shall be replaced with LED type (incandescent are NOT acceptable).
  • What should I do with unwanted items?
    Donate As you’re moving out please consider donating reusable items to help people in need & to help reduce landfill (reuse is the greatest way to recycle). Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force Trash & recycling Remember all furniture & other large items from your apartment (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) must be moved completely off site. They may be taken to Harter’s Quick Clean-up. If items are left on the property, Tenant shall pay for the actual cost of removing & disposing of such items.
  • What should I do with my keys?
    All keys shall be turned over to landlord. If keys are lost or otherwise not returned, Tenant shall pay for costs of replacing all non-returned keys at $30 per key and $120 per lockset for re-keying apartment entry doors locks. When you move out, please leave your keys (apartment, bedrooms & mail if applicable) on the kitchen counter and lock the door as you leave.
  • How do I change my address?
    Be sure to let the post office, family, friends, school and businesses know your change of address. The Post Office will forward mail for a short period of time if you complete a change of address form found online at moversguide.usps.com.
  • How do I get my security deposit back?
    We want to return to you as much of your security deposit as possible, so please follow the above recommendations so we can do that. A good faith effort on your part does make a difference. Security deposits are returned in a one lump sum check payable to the tenant designated on the lease. If you are the designated tenant, let us know where to send your security deposit return by completing the Security Deposit Return Address section of the Tenant Info Update form.
  • Do you have an exit survey for tenants to take?
    Please complete the anonymous Tenant Exit Survey so we can better serve our tenants.
  • How does permit parking work?
    Prior 6/1/2024 Only tenant vehicles with properly displayed valid parking permit & registered with landlord are allowed in the designated parking spaces from September 1st through the end of lease term (this includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area). Permits are limited to one licensed running vehicle per bedroom. To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A permit will then be delivered or mailed to you. Allow one week for delivery. Clean your windshield for proper adhesion to inside surface. Display your parking permit so it is readily visible in vehicle’s driver’s side front upper windshield (do not place permit in tint band. A permit in tint band is not readily visible). If your permit is lost or destroyed a replacement permit is available for a $30 fee. If you temporarily or permanently change vehicles, register your new vehicle and remember to transfer your permit to your new vehicle. Vehicles without properly displayed permits, not registered with landlord or not parked in designated parking spaces may be ticketed & towed. Permits do not guarantee a parking spot. Parking is on a first come first served basis. Permit parking is not required for tenant vehicles from June through August. If you see a vehicle without a permit in the parking area please complete the Vehicle Complaint form so we may take appropriate action. Parker Properties & Development LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website. After 6/1/2024 To obtain a parking permit, register your vehicle by completing the Vehicle Registration section of the Tenant Info Update form. A $180 registration fee applies. Your permit will be emailed to you with your assigned parking space number. Parking spaces are assigned on first come first served basis for up to 4 parking spaces for a 5 bedroom apartment, 3 parking spaces for a 4 bedroom apartment, 2 parking spaces for a 2 & 3 bedroom apartment. Only tenant vehicles with valid parking permits and registered with landlord are allowed in the designated parking spaces from June 1st through May 23rd of lease term. This includes motorcycles & mopeds. Mopeds without permits may be parked in the exterior bike area. Permit is limited to one licensed running vehicle and is nontransferable. Vehicles that are not registered with the landlord or are not parked in their assigned parking space may be ticketed and towed. If a vehicle has been improperly parked in your assigned parking space, first place a note under the vehicle’s driver side windshield wiper advising that the vehicle has been improperly parked in your assigned parking space. Below is a note you may detach for this purpose. Take a pic of the note on the vehicle that includes the vehicle’s license plate then text or email pic to the landlord. Keep your pic for future reference. For any future violation of the same vehicle, you may have the vehicle ticketed and or towed. For ticketing call the La Crosse Police Department at 608-789-7200. For towing call Don’s Towing at 608-784-5872. Present this permit at time of ticketing and or towing. Parker Properties & Development, LLC is not responsible for any lost, stolen or damage to vehicles or personal property. For street parking information see the City of La Crosse website.
  • What should I do with unwanted items when I move out?
    Please donate reusable items to help people in need & reduce landfill (reuse is the greatest way to recycle). These are also great places to purchase things you may want or need. Donate furniture & household items to: Goodwill Habitat for Humanity Restore Donate unopened food items & hygiene products to: Hunger Task Force
  • What can I throw in the dumpsters?
    Do NOT place the following in dumpster or trash containers: - Hazardous materials such as lighter fluid, paint, antifreeze, brake fluid, oil, transmission fluid, gasoline, solvents, or other toxic, corrosive, explosive, or highly combustible materials may be taken to La Crosse County Household Hazardous Waste Materials Facility for proper disposal. - Electronics (computers, printers, televisions, etc.), appliances (such as microwaves, mini-frig, etc.), rechargeable batteries & compact fluorescent light bulbs may be taken to Harter’s Quick Clean-up for recycling. - Furniture & other large items (such as couches, chairs, mattresses, desks, tables, bicycles, etc.) may be taken to or scheduled for pickup by Harter’s Quick Clean-up. - Clean & empty glass bottles, jars, tin cans, aluminum cans, #1 thru #7 plastics, flattened cardboard, magazines, newspaper, office paper shall be placed in the onsite recycling container. Please note that light bulbs, dishes, glassware, window glass, mirrors, ceramics, foil or pie plates, waxed boxes, plastic wrap, paper plates are not recyclable and must be placed in dumpster or trash containers. REDUCE – REUSE – RECYCLE For more complete details on refuse & recycling contact: City of La Crosse La Crosse County Harter’s Quick Clean-up
  • How do I maintain my smoke detectors?
    SMOKE DETECTORS SAVE LIVES, DO NOT TAMPER WITH OR DISENGAGE. Test smoke detectors monthly by pressing & holding the test button until detector activates. Tenant shall either maintain the smoke detectors or send the landlord a Maintenance Request whenever a smoke detector is not functional. Maintenance shall include the provision of new batteries, as required.
  • How do I use the fire extinguisher?
    In the event of a small fire use the fire extinguishers provided. Please familiarize yourself with the locations of the fire extinguishers. While using a fire extinguisher, always keep your back to an unobstructed exit & remember P-A-S-S. P – Pull the pin to unlock the handle A – Aim low at the base of the fire S – Squeeze the handle S – Sweep the extinguisher from side to side
  • How does the building fire alarm system at 221 9th St N work?
    At 221 9th St N your apartment smoke detectors are separate from the building’s fire alarm system. If there is non-emergency smoke (i.e. burnt pizza) within your apartment, open windows to clear the smoke. DO NOT open your apartment door to clear smoke. Smoke entering the hallway will activate the buildings fire alarm system notifying the fire department, creating a non-emergency alarm situation. Tenant is responsible for all costs associated with non-emergency alarm situations due to Tenant or Tenant’s guests actions. In the event of a fire that is out of control or if the room is filled with smoke, leave immediately, activating the fire alarm pull station as you exit the building. Please familiarize yourself with the locations of the fire alarm pull stations. Upon activation of the fire alarm by either the pull stations or a commons area smoke detector, an audible alarm will activate throughout the entire building and the monitoring service will alert the fire department.
  • Do the stairway/hallway doors at 221 9th St N need to be kept shut?
    Yes, the stairway/hallway doors are fire doors and shall be kept shut and latched at all times for fire safety reasons and your own security. Please note that the building’s front and rear exterior doors are locked by a timer from 10:00 PM until 7:00 AM.
  • What should I keep in mind for fire safety?
    - Remember your apartment building or house is a SMOKE FREE building. Smoking is strictly prohibited. - Do NOT smoke, use lighted candles, incense or other flammable objects within the apartment building or house. - Do NOT use charcoal or gas grilles closer than 10’ from the apartment building or house. -Do NOT keep gasoline or other flammable liquids or gasses in or about the apartment building or house at any time. - Do NOT use electrical extension cords for other than temporary use. - If you see anyone whose actions are causing unsafe or potentially damaging conditions, please call emergency personnel at 911 and contact us immediately.

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